Privacy Policy
Effective Date: 1st January 2026
Last Updated: May 2026
Raja Luck (rajaluck.net.in) aapki privacy ko respect karta hai aur aapka personal data protect karne ke liye committed hai. Yeh privacy policy clearly explain karta hai ki hum kaunsa data collect karte hain, kaise use karte hain, aur kaise protect karte hain.
Raja Luck use karke aap is privacy policy ko accept karte hain. Kripya isse dhyaan se padhein.
1. Information We Collect
1.1 Personal Information
- Full Name (jaise account creation par diya gaya)
- Mobile Number (registered Indian number)
- Email Address (optional)
- Date of Birth (age verification ke liye)
- Address (KYC purpose ke liye, agar applicable ho)
1.2 Financial Information
- UPI ID (Google Pay, PhonePe, Paytm, etc.)
- Bank Account Number aur IFSC Code
- Transaction History
- Wallet Balance
Note: Saari financial information end-to-end encrypted hoti hai aur sirf transactions process karne ke liye use hoti hai.
1.3 Technical Information
- Device Type (Android, iOS, Web)
- Operating System Version
- IP Address
- Browser Type
- App Version
- Crash Reports (anonymous)
1.4 Usage Data
- Pages visited aur features used
- Time spent on platform
- Games played aur betting patterns
- Login frequency aur timing
- Click behavior
2. How We Use Your Information
Hum aapka data sirf legitimate business purposes ke liye use karte hain:
- Account Management: Aapka account create karne aur maintain karne ke liye
- Transactions: Deposits, withdrawals aur game payouts process karne ke liye
- Customer Support: Aapko quality support provide karne ke liye
- Platform Improvement: Naye features develop karne aur existing features improve karne ke liye
- Security: Fraud detect karne aur platform secure rakhne ke liye
- Marketing: Aapko relevant offers aur promotions ke baare mein inform karne ke liye (with your consent)
- Legal Compliance: Government regulations follow karne ke liye
- Communication: Important updates, account alerts, aur policy changes notify karne ke liye
3. Data Security Measures
Hum industry-leading security measures use karte hain aapka data protect karne ke liye:
- 256-bit SSL Encryption: All data transmission encrypted
- Secure Servers: Firewall-protected cloud infrastructure
- Two-Factor Authentication (2FA): Optional 2FA available for accounts
- Regular Security Audits: Third-party penetration testing
- PCI DSS Compliance: Payment data ke liye strict compliance
- Encrypted Database: All sensitive data encrypted at rest
- Limited Access: Sirf authorized employees ko data access
- Backup Systems: Daily backups for data recovery
4. Data Sharing & Disclosure
Hum aapka data kabhi bhi sell nahi karte. Aapki information sirf in cases mein share ki jati hai:
- Payment Processors: UPI, banks aur payment gateways (sirf transactions ke liye)
- Legal Authorities: Court order, subpoena ya legal investigation par
- Service Providers: Third-party services (cloud hosting, analytics) with strict NDA
- Business Transfers: Merger, acquisition ya sale ki situation mein
- With Your Consent: Specific situations mein aapki permission ke saath
5. Cookies & Tracking Technologies
Raja Luck cookies aur similar technologies use karta hai aapka experience improve karne ke liye. More details ke liye humara Cookie Policy dekhein.
6. Your Privacy Rights
Aapke paas yeh rights hain apne data ke baare mein:
- Right to Access: Apna stored data dekhne ka right
- Right to Correction: Galat information correct karne ka right
- Right to Deletion: Account aur data delete karne ka right
- Right to Portability: Apna data download karne ka right
- Right to Opt-Out: Marketing communications se unsubscribe karne ka right
- Right to Object: Specific data processing par objection ka right
In rights ko exercise karne ke liye privacy@rajaluck.net.in par email karein.
7. Data Retention
Hum aapka data sirf utne time ke liye store karte hain jitna zaroori ho:
- Active Accounts: Account active hone tak
- Inactive Accounts: Last activity ke 5 saal baad delete
- Financial Records: 7 saal (legal requirement)
- Marketing Data: Aap unsubscribe karne tak
8. Children's Privacy
Raja Luck strictly 18+ platform hai. Hum jaan-bujhkar 18 saal se kam umar ke users ka data collect nahi karte. Agar humein pata chala ki kisi minor ne information submit ki hai to hum turant uska account terminate kar denge aur data delete kar denge.
Parents ko advise hai ki apne bachhon ki online activities monitor karein.
9. International Data Transfer
Hamari primary servers India mein hain. Lekin kuch services (jaise cloud hosting, analytics) international servers use kar sakti hain. Aisi situations mein hum ensure karte hain ki data protection standards maintain rahe.
10. Third-Party Links
Humari website par third-party websites ke links ho sakte hain. Un sites ke content ya privacy practices ke liye hum responsible nahi hain. Aapko un sites ki own privacy policies padhne chahiye.
11. Changes to Privacy Policy
Hum kabhi bhi yeh privacy policy update kar sakte hain. Significant changes hone par hum aapko email aur in-app notifications ke through inform karenge. Updated policy ki effective date hamesha top par mention rahegi.
12. Contact Us
Privacy related questions ya concerns ke liye humse contact karein:
- Email: privacy@rajaluck.net.in
- General Support: support@rajaluck.net.in
- Contact Page: Visit Contact Us
Your privacy matters to us. Hum hamesha transparent rahenge ki aapka data kaise use ho raha hai. Trust is our foundation.
Related Pages: Terms & Conditions | Cookie Policy | Disclaimer